LOLDeal Marketplace – Privacy Policy
Effective Date: [12/07/2025]
At LOLDeal, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your data. This policy explains what information we collect, why we collect it, and how you can control it.
1. Who We Are
LOLDeal.com is operated by Blue Space Technologies Limited, a UK-based community marketplace. We act as the Data Controller of your personal data under the UK GDPR and Data Protection Act 2018.
If you have any privacy concerns, please contact us at:
📧 info@loldeal.com
2. What Data We Collect
We may collect and process the following information:
✅ Personal Information
- Name, email address, phone number
- Location and postcode
- Payment information (for paid listings or promotions)
- Business or service-related information (for business accounts)
✅ Account & Usage Data
- Login history, IP addresses, browser and device info
- Listings posted, messages sent, favourites saved
✅ Communications
- Messages exchanged via LOLDeal
- Support or complaint interactions
3. How We Use Your Data
We use your data to:
- Provide and improve our services
- Allow users to list, find, and respond to listings
- Facilitate payments (via third-party processors)
- Monitor for fraud and enforce platform rules
- Send notifications or updates about your account or services
We will only use your personal data:
- With your consent
- To perform our contract with you
- Where it is necessary for our legitimate interests
- To comply with legal obligations
4. Cookies & Tracking
LOLDeal uses cookies to:
- Keep you signed in
- Remember your preferences
- Collect analytics to improve the platform
You can manage your cookie preferences via your browser settings or our Cookie Banner.
5. Sharing Your Information
We may share your data with:
- Payment processors (Ex: Stripe, PayPal)
- IT support and hosting partners
- Law enforcement, if required by law or fraud investigation
We do not sell or rent your personal data to third parties.
6. Data Storage & Retention
Your data is stored securely on servers within the UK or EU. We retain your data:
- As long as your account is active
- For legal, tax, or regulatory reasons
You may request deletion of your data at any time (see Section 8).
7. Keeping Your Data Secure
We take data protection seriously and use:
- HTTPS encryption
- Secure server environments
- Access controls and regular audits
However, no platform is 100% secure. Please take precautions like using strong passwords and avoiding phishing links.
8. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Request deletion (“right to be forgotten”)
- Object to or restrict certain processing
- Data portability
- Withdraw consent (where applicable)
- Lodge complaints with the Information Commissioner’s Office (ICO)
📞 www.ico.org.uk | ☎️ 0303 123 1113
9. Children
LOLDeal is intended for users aged 16 and over. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this policy. You will be notified via email or platform alert when we make significant changes.
11. Contact Us
📧 Email: Info@loldeal.com
📍 Address: 71-75 Shelton Street, Covent Garden, London, WC2H9JQ, United Kingdom
